Best Calaguas Tour may cancel the reservation anytime due to weather condition or in any event that the government authority such as coast guard and local government of Camarines Norte and Local Government of the Municipality of Vinzons declare a no sail policy for safety precaution of the guest or in any case that the resort sees any reason that may put the life of its guest in danger. In such case, the booking may be rescheduled or if the guest has already paid the amount and wishes to refund the same, it will be returned within one week to his/her bank account.